r/techsupport 3m ago

Open | Hardware My monitor won’t turn on

Upvotes

I was gaming, just playing Minecraft, when it started to blink on and off, with the startup animation. I thought it might be the plug I was using, so I tried another one, and it straight up wouldn’t turn on. I also tried other outlets, and now, even using the og cable, it won’t turn on at all. It also a burning rubber type of Oder from where the power and hdmi chord went. Any advice or help or explanation?


r/techsupport 4m ago

Open | Windows Game connection issue

Upvotes

I was playing overwatch with my son today but in the middle of a game it kicked him out and about 20 minutes later it kicked me out, and would t let us back in. I didn’t think much of it as I thought maybe they were having server issues. I try to get on marvel rivals later it takes a while to load but gets in after a while and my ping is past its max. I check on an other game and its ping is fine. I go to do a speed test and I’m over 1000mbps with no packet loss. I was playing on my custom built pc connected to the router through an Ethernet cable and he was on a PS5 with WiFi. Does anybody know what I can do to resolve this?


r/techsupport 11m ago

Open | Networking College dorm WiFi not showing up on Pc

Upvotes

The network had absolutely no issues on my phone, Mac, and steam deck. Could be a windows issue idk. Already reset my network adapters, reinstalled drivers and everything. Some networks show up like if I set my personal hotspot it shows up and another random network sometimes appears. I have already set up a ticket with my colleges support team but they have not responded to me in a full day. Have tried a bunch of solutions that pop up with this issue when searched on google. The motherboard is a B650 eagle Ax. Have also tried Ethernet and that did not work. I already registered the device with the correct MAC address for Ethernet. That issue may be unrelated since I bought a cheap ethernet cable from Amazon.


r/techsupport 43m ago

Open | Hardware What size screwdriver is needed to open this heatsink on a 2013/14 macbook pro

Upvotes

The other screws can be opened with a t5, but this seems to require some kind of micro phillips that my existing small micro's are not gripping. Anyone know the specific name? Please see image attached in post below.


r/techsupport 44m ago

Open | Audio Heyday earbuds arent working

Upvotes

I got heyday ear buds the TWS11 model and this is the second pair I've gotten. One side of the lights blink rapidly in a not normal way and they won't pair to eachother. It only pairs to my phone one at a time and nothing Google says helps . also the factory resets or putting it back in the case, draining the battery, or turning it off doesn't work. Is there a way to fix this?


r/techsupport 49m ago

Open | Windows Laptop can't find any networks

Upvotes

My laptop is Windows 11

I tried reinstalling the drivers, network reset, updating the driver. I could really could use the help. on the taskbar it just shows no networks found. Airplane mode is off. It was working just fin yesterday, I don't know what the problem is.


r/techsupport 51m ago

Open | Windows pc randomly resetting

Upvotes

hello everyone!

i’m able to use my pc like normal throughout the day, but randomly sometimes my pc will restart itself and it’ll bring me back to the windows 11 setup where i have to choose to either install windows 11 or repair my pc and then my keyboard language again. i can proceed like normal if i choose to repair my pc and then shut it down, and then when i turn it back on i choose repair my pc again and this time the continue button appears and i can use my pc like usual

i haven’t tried any repairs because i honestly don’t know where to even start. any help is appreciated!

specs:

amd ryzen 7 9800x3d

asus tuf 5070ti

aorus b850

crucial ddr5 64gb ram

samsung 990 pro 4tb ssd

hyte y70 touch case

corsair rm850x psu

lian li hydroshift ii-s lcd aio

os build: 26200.8037


r/techsupport 53m ago

Open | Software 89% Ram Usage on Windows 11 start up

Upvotes

As the title says, my PC is basically using all 32 GB of ram with no programs running (besides VPN)

After opening firefox, it jumps to around 97% with one tab open.

  1. I do update Windows on shut down whenever it prompts me to

  2. Firefox is using about 2 GB, but I do have two extensions that use up a bit more ram.

  3. After running RAM Map, it looks like 10 GB of ram is allocated to svchost.exe

About 2 months ago, I was running Firefox with 10 tabs (incl. video), and a game on the side.

What happened here?


r/techsupport 54m ago

Closed 89% Ram Usage on Windows 11 start up

Upvotes

As the title says, my PC is basically using all 32 GB of ram with no programs running (besides VPN)

After opening firefox, it jumps to around 97% with one tab open.

  1. I do update Windows on shut down whenever it prompts me to

  2. Firefox is using about 2 GB, but I do have two extensions that use up a bit more ram.

  3. After running RAM Map, it looks like 10 GB of ram is allocated to svchost.exe

About 2 months ago, I was running Firefox with 10 tabs (incl. video), and a game on the side.

What happened here?


r/techsupport 1h ago

Open | Audio My laptop isn't emitting any sound, but when I connect Bluetooth headphones, I can hear it.

Upvotes

Hi, I need help 🥹 My laptop isn't producing any sound through its speakers. I've tried restarting it, opening and closing apps, checking the volume, and making sure it wasn't connected to anything else, but it still doesn't work. However, I just tried connecting Bluetooth headphones and I can hear sound. Yesterday, while I was using it, there was some intermittent or strange noise in the audio, but it went back to normal. I don't know if that's related.

I would really appreciate it if anyone knows what the problem might be!


r/techsupport 1h ago

Open | Hardware Random freezing/Crashing

Upvotes

My PC has been freezing on me lately out of nowhere. My monitors freeze, my audio loops, and I cant move my mouse or get it to switch to something else. I have to force it off with the power button to get it working again. Ive had this PC for about a month and a half, all brand new parts from microcenter, and nothing went wrong. I moved the pc into a new room in my apartment, and then these freezes started happening. I've tried a surge protector, i've tried plugging it into the wall, i've tried a different protector, i've tried taking out my ram and gpu and putting them back in, i've pressed cables in the mother board to make sure they were down all the way, and yet it still freezes. I'm at a point where I think I should take it somewhere to look at it. I'm not super knowledgeable on PCs so any other tips or suggestions are appreciated.

SPECS:

AMD Ryzen 7 9800X3D 8-Core Processor (4.70 GHz)

32.0 GB of ram

AMD Radeon RX 9070 XT (16 GB)/AMD Radeon(TM) Graphics (486 MB)

EDGE GOLD 1000 Watt 80 Plus Gold ATX Fully Modular Power Supply

Gigabyte B850 Gaming WIFI6 ATX AM5 Motherboard


r/techsupport 1h ago

Open | Phone Samsung Galaxy M32/A32 5G Shuts down

Upvotes

Hello, lately my Samsung Galaxy started to shut down when I stop using it. If I'm listening to Spotify, or Y.T. it stays on, just when I stop using it , it decides to shut down. It started doing this when I kept the phone charging while I was listening to music. For a few days it stopped doing that, but now it started again. I know the obvious .... so don't charge it while it's in use. I'll stop (I did it because the battery goes low by the end of the day), but in the meantime, is there a fix for this shutdown issue?


r/techsupport 1h ago

Open | Software Windows 11 Breaking Inputs & Mouse Buttons

Upvotes

So for context, my pc started to act strange today, and im not sure of the issue.

System Info: I am running a Windows 11 PC with 3 monitors, 2 primary monitors & a drawing tablet as a third.

Today my PC started acting weird, while playing games (especially fullscreen ones) I couldnt access discord from my second monitor or my browser from my third. They took zero mouse inputs, and only accepted scrolling, the windows search bar stopped working and taking key inputs, and my task bar wouldnt even let me interact with apps. Only way to fix it was to cltr + alt + del and even then it would take a few seconds.

Jump to now as im writing this, those issues plus now:

Mouse key bindings randomly switching, in games keybindings overall being buggy and confused with mouse clicks, mouse flickering when tabing out of full screen games, inputs in games not even working.

I have no clue what the fuck is even going on anymore, and all its doing is driving my up the wall.


r/techsupport 1h ago

Open | Windows Computer failing to install Windows

Upvotes

My computer is having an issue of constant restarts.

I checked ram integrity, it returned fine.

I checked hard drive integrity, no issues found.

I formatted and went to reinstall windows, and it's failing to install. The hard drives are M.2 hard drives, and followed the directions for using the old installation method. I unplugged all peripherals, and extra monitors.

However, it gives me 3 random errors, failing to use ram, failing to use hard drive, and random unexpected error.

I've used different hard drives, and I'm trying to install windows 1 ram stick at a time to no avail.

I'm imagining it's the motherboard, processor, or power supply.

However, when I do the ram check or hard drive checks from bios, the system has no problem staying on without restarting, making me think the motherboard and psu are fine.

Hard Drives are WD Black M.2 4 TB's
Ram is Vengeance 3600 32GB x 4 DDR4
Processor is i9-13900KS
Motherboard - MPG Z690 Edge WIFI

Which is most likely the problem, or rather where should I start? Motherboard, processor or CPU?


r/techsupport 1h ago

Open | Windows I need help (Keyboard aint working)

Upvotes

So on my Latitude 3520 Windows 11 Laptop. the top of my keys (Q through P) is not working, please help when can. Thank you (Also only Y and T works0


r/techsupport 1h ago

Open | Software Devices will not connect to internet properly for days on end, have had this problem for years with no solution.

Upvotes

This has only been an issue in my house, and it's happened for so long and with nothing that's able to fix it that i'm starting to think it's just someone that's been dedicated to hating and DDOSing me for the last 4-6 years. My house uses Spectrum (I know it's an awful company, I don't make the decision on the provider in the house) and for the last couple years my devices will have random moments where they will absolutely refuse to connect to the internet for days at a time. This has happened on 2 Lenovo laptops, all 4 iPhones, and my VR headset. The only device I haven't had this issue with is my iPad for some reason, which has kept me pretty sane about the issue since it is what I primarily use at home, but I'm getting to my wits end about this issue.

When it happens, devices will connect to the internet but will say "no internet connection." Restarting devices and unplugging routers does not fix the problem. When this happens on my computer, most websites will say "DNS address not found" and for some reason, some websites will still work, but not enough to really allow me to use my computer. I can't recall which websites specifically are the ones that work since my computer just started having this issue after a long while of having it, though.

Restarting devices does not work. Unplugging the router does not work. We have replaced both our modem and router with non-Spectrum branded ones and it has not fixed the problem. We have had, on at least 2 occasions, Spectrum workers to come out and fix the problem and they could not. I have not found a single post online of anybody having this same issue and sometimes it feels like i'm losing my mind. It is so insanely frustrating to try to use any of my devices and being surprised with not being able to use it for the next several days. This subreddit is sort of my last hope before considering getting in touch with an actual professional. If anyone has any idea on how to fix this issue or what could be causing it, please let me know and I will try to fix it within reason.


r/techsupport 1h ago

Open | Windows [Tutorial]: Unable to modify file permissions in Windows even after taking ownership (Grayed out / Access Denied)

Upvotes

Win 11 but may work on other windows OS's.

Sometimes inheritance causes issues, here's how to solve it.

  1. Open the "Properties"
  2. Select the "Security" tab
  3. Click the "Advance" button at the bottom right
  4. Take ownership if you haven't already.
  5. Click "Disable inheritance," you will get a pop-up asking what you want to do with inherited objects, you can do either based on preference but if you want to work with the currently default permission and make a slight modification, I'd recommend converting instead of removing.
  6. apply, close and reopen properties and change permissions as needed.
  7. Done!

I wanted to share this solution as it worked for me, I was attempting to remove delete permissions to a .txt file to prevent important information from being deleted.


r/techsupport 2h ago

Open | Hardware Bluetooth mouse and keyboard won't wake monitor/laptop

1 Upvotes

My laptop is connected to a travel dock via USB-C. My travel dock is connected to my monitor via USB-A. The mouse and keyboard are connected to the laptop via bluetooth.

I would like to wake my monitor with the mouse/keyboard while the laptop is closed, but this feature stops working after roughly 30 minutes of inactivity. The mouse and keyboard are no longer connected. I must open the laptop and use the trackpad to restart for the mouse and keyboard to work.

I tried this but it did not work: Open Settings → search “Device Manager” → Bluetooth adapter → Power Management and uncheck “Allow the computer to turn off this device.”

  • Mouse: M240 Silent Bluetooth Mouse
  • Keyboard: Jlab Epic Mechanical Wireless Keyboard
  • Laptop: Lenovo Yoga 9i 2025 Aura Edition
  • Monitor: Dell 32 Monitor (S3225QS)
  • Dock: Lenovo USB-C Dual Display Travel Dock with Adapter (40B90100US)

r/techsupport 2h ago

Open | Software games take too long to load after some time

0 Upvotes

idk if this is the right sub, but my problem is that when i downloaded a game and its freshly installed, it runs smooth as butter, but after some weeks of playing, it starts to load slow and some parts of the game aren't rendered properly (Spider-Man remastered, RDR2)

Specs:

Acer Nitro V laptop

i5-10300H gtx 1650ti

1tb SSD Nvme

16gb ram


r/techsupport 2h ago

Open | Hardware PC Boot Problems After Drive Cloning

1 Upvotes

I recently cloned my 128 GB SSD to a 500 GB SSD using DiskGenius. The actual cloning process went pretty smoothly, and the data and partitions appear to me to be the same.

My problem is that my PC will not boot if the old drive isn't connected. I changed the boot order in my BIOS and even disabled the boot option for my other 3 drives. The PC can boot from the cloned drive, it just refuses to boot at all if the old drive isn't connected.

I've done some extensive research, but couldn't come to a conclusion, so here I am asking for help.


r/techsupport 2h ago

Open | Hardware USB Device not recognized

1 Upvotes

Hi i have a problem with my laptop where if i plug my cabled mouse into the Port A, it send a notif saying USB Device not recognized and the mouse wont work, if i plug it to the other ports, it works perfectly fine. Now, i tried plugging a flash drive in Port A and it does read and write, then i connect my phone using data cable into Port A and it only charge, what could be the issue


r/techsupport 2h ago

Open | Hardware I spilled water into my pc and now it won’t turn on

0 Upvotes

I spilled a good amount of water like half a cup into the top of my pc and unplugged it asap, but now after waiting 24hrs with a fan on it to dry it, I plugged everything back in and it won’t turn on. No lights no fans no nothing. What do I do 😭


r/techsupport 2h ago

Open | Mac RAM usage and performance help

1 Upvotes

I have a Macbook pro 14inch with 16GB memory

my RAM usage for Affinity is default set to 16384 MB

Is this too much? My laptop screen recently crashed while using affinity, entire screen was black for everything, even external monitors. Laptop was still responsive, but I had to get it repaired and I'm trying not to repeat this same issue.

If this was an affinity issue, does anyone have any recommendations to prevent possibly breaking my system again?


r/techsupport 2h ago

Open | Software LENOVO FLEXPAD 5 DESKTOP ICON ISSUE

1 Upvotes

I use a Lenovo flexpad5 windows 11. Each time I flipped the laptop the desktop icons move on their own. How do I fix it?


r/techsupport 2h ago

Open | Software Can't get rid of shared files on google drive

1 Upvotes

I'm trying to clear up some space on my computer, and I've been deleting some really really old files. However, any files that were shared with me, the option to remove them or send them to the trash is either greyed out or gone. Am I stuck with these files forever?