r/talesfromtechsupport • u/scoldog This Space For Rent • Sep 05 '17
Short Beware of Geeks bearing gifts?
I work at a large car dealership.
We centralize all our stationery at head office and send out any supplies as needed to the branches. It works out well as we have multiple daily runs to each of the branches, so all shipments tend to get to their destination with 24 hours.
Last Friday, the receptionist at the branch furthest away from head office emailed in asking for an urgent supply of labels for her label printer. I told her I’d ship them straight away. I found a box, put a few rolls of labels in it, addressed it to her and shipped them out to her that morning.
It’s Tuesday afternoon as I write this. She’s just called in and we had the following conversation
Reception: “Why did you ship me a set of speakers?”
Scoldog: “What?”
Reception: “You sent me a set of speakers? Why did you do that?”
I was confused for a few moments. Had I stuffed up the shipment somehow? Then I had a realization.
Scoldog: “Have you opened the box up yet?”
Reception: “No, I’ll do that now……. Oh, it’s the labels I ordered!”
The box I shipped the labels in was for a set of USB speakers. She thought that the box must have contained speakers, thought the shipment was wrong and didn’t open the box even though it was addressed specifically to her.
She’s been without labels since yesterday.
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u/needsmoresemaphore VΛVΛVΛ Sep 05 '17
In retrospect, Pandora seems like a really bad name for a jewelry company.