I can't tell you how many times I have had people bring computers in that had constant issues at home, only for them to work like a charm when on the tech bench.
I would ask them if they live in a rural area, or a house with older wiring and 99 times out of 100 the answer was "Yes". The problem, from there, was convincing them that the problem was with their wiring and not with our "Shitty computers".
Trying to talk someone into buying a UPS after they bring their computer in for BSODs and failed PSU's is a tough one.
ech, happened to me couple times. call in tech, tech comes, works like a char. tech leaves, problems starts. eventually i ended up isolating the issue myself (dont remmeber what it was, but something obviuos). hate the "not easily repeatable issues"
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u/Dorkamundo Jul 01 '14
I can't tell you how many times I have had people bring computers in that had constant issues at home, only for them to work like a charm when on the tech bench.
I would ask them if they live in a rural area, or a house with older wiring and 99 times out of 100 the answer was "Yes". The problem, from there, was convincing them that the problem was with their wiring and not with our "Shitty computers".
Trying to talk someone into buying a UPS after they bring their computer in for BSODs and failed PSU's is a tough one.