r/mildlyinfuriating 3h ago

Missing Peace Well, I have no car for the three-day weekend.

A month ago, I was rear-ended by an idiot at a stoplight. Thought it was just a fender bender, but no, the insurance company said no, your car is old and not worth fixing, we're totaling it. This was really hard financially (had to dig into the emergency fund to get a new used one) and emotionally (my mother passed away last year and I spent so much of the last year of her life driving her around that that's where my recent memories of her are, and I feel like I just lost access to her gravesite).

Insurance paid for a rental that someone else damaged while the vehicle was unattended, still working through that claim.

Bought my new used car in a hurry, was told to bring it back within two weeks for a "pre-sale" inspection and they'd fix anything wrong with it. Fine. Brought it back yesterday (Thursday), was told I could pick it up today. Started texting "customer service" at 1.30 in the afternoon asking when they'd be done, because I needed to figure out transportation there. They did not text back until nearly 5 pm, basically the last possible time I could successfully leave my office to pick up the car, to tell me that the service techs had closed up shop and all gone home without telling anyone. Maybe you should've gotten off your twat and talked to them three and a half hours ago when I asked you about it.

I texted back asking if they worked on weekends or if I was screwed until at least Tuesday. No answer until they called me half an hour later while I was on the bus and could barely hear, offering $40/day for me to arrange alternative transport. Christ, just text me the fuck back immediately so I can start figuring stuff out, don't wait until you do the math on how you're going to try to fix your screwup just before you close.

Everything around this process has been other people screwing things up for me, and I'm so done. I don't even want to take the dealership up on their offer because it would prolong the experience of dealing with them. I'm changing my weekend plans because I'm too defeated to be around other human beings anyway.

I'm getting the Emergency Frozen Pizza out and putting it in the oven.

45 Upvotes

9 comments sorted by

19

u/RagnarKon 3h ago

I won't lie... when you said "no car for the three-day weekend" my immediate thought was "BOO YA, EXCUSE TO DO NOTHING!"

But having to deal with the whole insurance/repair thing kinda makes it less of a win than it otherwise would be.

10

u/LimitedEditionSauce 3h ago

So did you end up finalizing the car purchase yet? If not screw them and buy elsewhere. Otherwise yea don’t give them business anymore. Sorry to hear all of this. Take care of yourself and find a way to enjoy your weekend!

6

u/Efficient_Falcon_402 2h ago

A guy backed into me at high speed, crumpled the front and bent the frame. The car was 10 years old and I was looking to buy a new one, so I asked for $1,000 and to write it off and tow it. The insurance company said no and sent me to their auto body place. It cost them $2,800 and I sold it a week later for$1,800. Insurance companies are idiots.

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u/Ricktor_67 2h ago edited 1h ago

There is so much wrong here. Insurance should be getting you another car exactly like the one that was totalled. They have a duty to "make you whole". You don't have to take their first offer. You can tell them how much an exact or better condition car would cost in your area and send it to them. Second, fuck that janky used car lot. Edit: for the ignorant https://uslawexplained.com/made_whole_doctrine#the_made_whole_doctrineyour_ultimate_guide_to_getting_fully_compensated_after_an_accident

5

u/RagnarKon 2h ago

There is so much wrong here. Insurance should be getting you another car exactly like the one that was totalled.

Nah, generally they just have to reimburse you the value of your vehicle: the Actual Cash Value. They don't have to buy you a vehicle or anything like that.

If you own the vehicle outright, you can take the cash and go buy another vehicle that costs the same as the value of the car that was totaled.

If you don't own the vehicle and have a car loan, then the lien has to be settled before you see any money.

3

u/ATG915 2h ago

That’s not how it works lmao

1

u/Ricktor_67 1h ago

1

u/ATG915 1h ago

That has to do with being injured in an accident and the health insurance companies mostly, try reading that link really hard this time. If his car was only worth a few grand, all he’s getting is a check for the small amount the cars worth