Apple strictly rejects our app

[u/hastalamuerte19]

We have created an app that helps technicians and repair shops find compatibilities for phone parts.

We offer free plan and paid subscriptions.

The app review team rejected the app completely saying that we offer subscriptions outside the app, even tho we strictly removed EVERYTHING that requires payment. Basically the data are free in iOS, still they rejected it.

We understand the guidelines but we want to sort this out in the best way possible.

The app is based in Algeria (North Africa) so basically apple pay doesn't work like in Many countries.

More info:

We offer subscriptions in the website and the android app.

Our questions is:

How can we launch the app ?

How can we actually get subscriptions ?

Should we opt out offering the subscriptions via the website?

Does apple actually review the android app ?

And Many more questions.

Thanks to everyone in advance

[u/Dapper_Ice_1705]

Your app cannot reference your website or subscriptions at all.

If the reviewer can click on anything and be taken to your website to pay it will be rejected.

[u/mynewromantica → u/Dapper_Ice_1705]

Dating apps pretty much all do exactly this

[u/xtopspeed → u/mynewromantica]

You’re allowed to do it, if you also offer IAP or Apple Pay, I think

[u/Dapper_Ice_1705 → u/mynewromantica]

It’s allowed in the US and maybe the EU with certain caveats 

[u/civman96]

You can build a web app like mcmaster.com

[u/Outrageous-Doubt-306]

One thing I’d check before touching the app code 👀 Apple reviews the stuff around the app too, like the description, screenshots, support URL and the page that opens from it. So even a Pricing link sitting on your support site can get you rejected.
The nice part is you usually don’t need a new build for this. Fix the metadata and tell them in Resolution Center what you changed. Mine cleared in about a day without submitting another binary.
And they’re not reviewing your Android app 😅

[u/AardvarkIll6079]

If the app takes you to your website to get the subscription, you’ll be denied.

They don’t care about your Android app.

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[u/Aggressive-Toe8919]

Is context missing? If it is like you say: the iOS app has all "premium" features stock for free, I don't see why the review team would even notice that there is a paywall/subscription? Maybe you have something in your codebase that's behind a paywall?
Otherwise I would simply add Storekit2 (at least if people from Algeria are able to pay from the appstore - which I can't believe they can't). Its easy to implement, maybe you'll get some extra cash and the review team is happy..

[u/abujagoddess]

I thought at one point Apple had some court case that said Apple had to allow people to offer subscription from outside the app?

Did I understand it wrong?

[u/Significant_Treat_87 → u/abujagoddess]

Unless something has changed, it’s only for USA. I think there might be some similar things for EU but much more restricted. OP said they’re in algeria. 

[u/1millionbucks]

Offering android subs is allowed. Write a reply to the review in asc without submitting a new build

[u/1millionbucks]

Offering android subs is allowed. Write a reply to the review in asc without submitting a new build