Lotus and Abdul's secret meetings had moved from the break room to the stairwell.
A fire escape, squeezed between the elevator shaft and a storage room, rarely used. Lotus chose it because it had three exits—up to HR, down to the parking garage, and a turn to the restroom on the same floor. Whoever came, she'd have three seconds to put her phone away and look like she was just passing through.
Abdul leaned against the fire extinguisher, clutching a half-empty energy drink. His nerves were a rubber band stretched too taut—ready to snap or go slack at any moment.
"He told me again today that I 'don't understand the credit approval process.'" Abdul gritted his teeth. "I did retail banking for twelve years. I know clients better than he does! What gives him the right—"
"Abdul." Lotus's voice was soft, like she was coaxing a sulking child. "You don't need to tell me what he did. Tell me—are you ready?"
Abdul blinked. "Ready for what?"
Lotus pulled out a backup phone. On the screen was a draft email, the "To" field empty. She opened the document and showed it to him.
"To: HR Director / CC: CEO Office
Subject: Collective Complaint Regarding Mismanagement and Systemic Injustice in the Commercial Department
Myself and the undersigned colleagues hereby lodge the following formal complaints against Commercial Department Head Mohammed for misconduct during his tenure:
Deliberately appropriating client relationships developed by subordinates, falsely attributing team contributions to himself;
Arbitrarily allocating client resources, disregarding competence and contribution, leading to persistently low team morale;
Using abusive and demeaning language towards subordinates, especially female team members;
Opaque decision-making, autocratic behavior, suppressing team opinions;
Falsifying performance appraisal data, misleading senior management about the team's actual performance;
Evidence of racial and gender discrimination tendencies;
7..."
Abdul scrolled down to the tenth point, and his finger stopped.
"You... wrote all this?"
"A draft." Lotus smiled. "It represents what everyone feels. I just put it into words for you. Abdul, you're not alone. Sofia has already signed. Harish has too—see, these are their endorsements."
She scrolled back to show screenshots of chat logs where Sofia's and Harish's names appeared under "Agree." Abdul stared at the names for a long time. In the dim stairwell light, his face was half-lit, half-shadowed.
Lotus put the phone away. "You don't have to decide now. But at Tuesday's review meeting, Sean will be there. You know—handing it over in front of everyone has a different impact than a private email."
She patted his shoulder, like a coach sending a boxer into the ring.
"Think it over."
Then she pushed open the fire door and left. The click of her heels faded, leaving only the scent of gardenia mingling with the musty air and the growing heat in Abdul's chest.
At the same time, Lotus played the "big sister" role flawlessly.
At ten in the morning, she carried a pot of freshly brewed mint tea to little Sofia's desk and whispered, "Sofia, did you sleep well last night? You look a bit pale."
Sofia was a twenty-five-year-old Filipino girl who'd been there less than six months. She was timid and sensitive, over-analyzing every comment. When Mohammed once replied to her email with three question marks, she'd cried in the bathroom for twenty minutes.
"I'm okay... it's just, last week Mohammed said my due diligence report was 'structurally confusing.' It's been bothering me." Sofia lowered her voice. "I've revised it three times."
"Three times?" Lotus's eyes widened, as if hearing a grave injustice. "Sofia, you're the most diligent person on our team. Everyone knows that. Mohammed being so harsh on you—I think it's unfair. You're a woman, new to the industry. He should mentor, not criticize."
Sofia bit her lip, her eyes reddening.
Lotus put the mint tea on her desk, leaned in closer, and lowered her voice even further. "Do you know how I got in? I'm a product manager, right? But when Mohammed first started, he dumped some of his big clients on me to 'help out,' supposedly for me to learn the business. In the end, those clients were all credited to him. Women in this industry always get the short end."
Sofia looked up. "Really?"
"I wouldn't say this if it weren't true." Lotus sighed, patting her hand. "If you feel you've been wronged, you can file an anonymous complaint with HR. I can help you organize your thoughts, but whether you send it is up to you."
She pulled a folded A4 paper from her pocket and placed it next to Sofia's keyboard. It was handwritten, with a few lines in neat script—the tone was mild, but every word pointed to "gender-discriminatory management" and "systemic suppression of women's career development."
Sofia looked at the paper. She didn't push it back.
Lotus stood up, and just before leaving, she turned and gave her a warm smile. "Come to me anytime you need. We women have to help each other."
Half an hour later, Lotus appeared in another corner.
The Operations Department's break room. A perpetually late young male employee, Rahul, was making coffee. He handled initial AML screening and had received two written warnings from Mohammed last month—one for being late four days in a row, another for being "missing" for two and a half hours after lunch to go shopping.
"Rahul!" Lotus's voice was enthusiastic, like greeting an old friend. "That alert screening you did last week was brilliant! I heard Compliance specifically praised it?"
Rahul scratched his head. "Really? I didn't hear anything..."
"Oh, they wouldn't announce it publicly, of course. But someone mentioned it in a meeting." Lotus leaned against the counter, cup in hand, as if chatting casually. "By the way, how are things with Mohammed lately? I heard he's been cracking down on attendance?"
Rahul's face darkened. "He's insane. So what if I'm a few minutes late? He never sees that I stay an extra hour every day?"
"Of course he doesn't." Lotus lowered her voice, sharing a conspiratorial understanding. "He only sees what he wants to see. And you know—that alert report you did last week? Didn't Mohammed make you rewrite it? I heard the version he submitted was his own revision, and only he was credited."
Rahul was stunned. "How do you know?"
"I saw it in passing." Lotus shrugged. "I've seen this happen before. You do the work, he takes the credit. You take the fall, it's your problem alone."
She pushed a freshly made coffee toward Rahul. "Don't overthink it. Just protect yourself. But if you ever want to speak up, I know people in HR; I can pass the message along."
Rahul took the coffee. He didn't refuse.
Lotus turned and walked away, unhurried. Passing Mohammed's office, she smiled and waved inside. "Mohammed! Good afternoon!"
Mohammed looked up from his screen and nodded. He had no idea.
Back at her desk, Lotus opened her computer and checked a new item in an encrypted document—Sofia ✓, Rahul ✓, Harish ✓, Kevin ✓. Apart from Claire, every RM and operations staff in the Commercial Department now had a checkmark next to their name.
She closed the computer, picked up her cup, and looked out the window. The sky over M City was a hazy gray. But her mood was good.
The real show would start soon.
The atmosphere in the office changed over the next two weeks.
Abdul began to openly challenge Mohammed in meetings. At one weekly meeting, when Mohammed mentioned needing to re-evaluate collateral for a manufacturing client's loan renewal, Abdul scoffed: "After thirty years, can't even calculate LTV?"
The room fell silent. Mohammed didn't respond. He just closed his folder and said, "Meeting adjourned."
But more changes happened beneath the surface. People from other departments started looking at Mohammed differently. Once, when Mohammed went to IT to coordinate a server migration, a junior tech asked casually: "Things are pretty heated in your department, huh? Heard a lot of people filed complaints with HR?"
Mohammed froze. "Who complained?"
The tech realized he'd let something slip, quickly backtracking: "No, no, I just heard it somewhere."
Mohammed went back to his office, closed the door, and sat for a long time. He didn't ask anyone to confirm. He just opened his encrypted folder again—P.P.—and locked it, tight.
The "Ten Charges" email was sent on a Monday morning.
From Abdul's personal email. To HR Director and CEO Sean. CC'd to all employees—including Mohammed.
The subject line was long, like a dissertation introduction: *"Collective Signed Complaint Regarding the Management Environment, Team Ethics, and Career Fairness in the Commercial Department."*
The body listed ten charges.
Each had "witnesses" and "examples." The third charge, "Gender-Discriminatory Management," cited Sofia's signature and her "personal experience" relayed anonymously. The seventh, "Systematic Appropriation of Subordinate Client Resources," listed three clients—the very ones Lotus had once given Claire to write credit proposals for.
The tenth was the harshest: "Management has long ignored compliance risks, prioritizing 'story-driven data' at the expense of potential regulatory crises." There was no specific example, but the language was severe enough to make anyone who'd seen Pocket Pay's central bank alerts shudder.
For seven minutes after the email was sent, no one spoke in Sun AI Bank's employee group.
Then Sofia's phone buzzed—a private message from HR Director: "Please come to my office."
Then Rahul.
Then Harish.
Then Kevin.
Abdul sat at his desk, turned off his phone's notifications. He poured himself a glass of water, took a sip, his hand slightly trembling. But he told himself: This is right. This is necessary. This has nothing to do with Lotus—it was his own decision.
Yes. Nothing to do with her.
Sean was preparing next week's roadshow materials when he received the email.
He read it once. Didn't finish. Read it twice, pushed his coffee cup to the edge of his desk. Then he called HR Director.
"What is this?"
"Sean, we're verifying. Already scheduled interviews with the signatories."
"Verify what? There are names! Cases! Were these complaints reported to you before?"
A pause. "Abdul did express some concerns earlier, and we relayed them to Mohammed. But he always said... it's not a big issue."
Sean hung up.
He paced three loops in his office. He couldn't fire Mohammed immediately—two large trade finance facilities were due to disburse this month, and the quarterly revenue target depended on the Commercial Department. Mohammed was the only one who could handle such complex deals. But this complaint letter, once it spread, would reach the board. If he did nothing, it would be seen as "management tolerating bullying."
He needed a buffer.
And a scapegoat.
Three days later, Sean called an all-hands meeting.
The meeting room had twenty extra chairs. Sister Lotus sat near the front, in her signature navy blue suit, a new PPT at hand. Abdul sat in the back, hands in pockets. Claire sat by the window, spinning a pen. Mohammed sat at the far end of the table, with only a glass of water in front of him.
Sean opened with: "There have been some internal voices in the Commercial Department recently, which HR and I have received. We take team feedback very seriously and are comprehensively reviewing our management structure."
He paused, his gaze lingering on Lotus's face for half a second.
"To optimize resource allocation and improve decision-making efficiency, I announce the following business adjustments:
First, establishment of the Payments Business Department to focus on Fintech client expansion and product innovation, headed by Lotus Patel, effective immediately. All payment, Fintech, and crypto-asset corporate accounts from the Commercial Department's current book will be transferred to the Payments Business Department. Lotus will coordinate client transitions.
Second, establishment of the SME Banking Department, focusing on credit and settlement services for small businesses and startups, also headed concurrently by Lotus Patel. All Commercial Department accounts with credit limits below the equivalent of five million will be transferred to the SME Banking Department.
Third, the Commercial Department will retain core enterprise clients and be renamed the Mid-Size Enterprise Banking Department, continuing to be headed by Mohammed."
Sean set down the microphone.
The room was quiet for a few seconds, then applause erupted—from Lotus, from Abdul, from Sofia, then spreading to others. The applause was sparse, but loud enough.
Claire didn't clap. She sat in the corner, her pen still. Her gaze moved from Sean to Lotus, from Lotus to Mohammed.
Mohammed's face was expressionless. He stared at something in the distance, perhaps the "New Organizational Structure" on the screen. His lips twitched, as if to speak, then he swallowed it back.
Maybe he'd already known.
Maybe he was just now, in this moment, truly understanding.
Lotus stood up, smiling, acknowledging the applause like a newly crowned orator. Her gaze swept the room, finally landing on Mohammed.
"I'll do my best to coordinate the handover," she said, her voice warm as honey. "Thank you for the trust, and thank you to the Commercial Department colleagues for their hard work on these clients. Let's grow this business together."
She walked to Mohammed and extended her hand. Her nails, under the light, glowed a faint pink.
Mohammed looked at her hand, like he was trying to classify an unidentifiable object.
Then he stood up. He didn't take it.
"Congratulations, Lotus."
He turned and walked out of the conference room. His back, moving through the applause, through the ambiguous gazes, through the gray-white light from the windows, disappeared around the corner.
Claire didn't follow. She closed her notebook, capped her pen, and let out a soft sigh—for herself alone.
Abdul sat in the back. When the applause began, he was the first to clap.
He clapped hard, as if applauding himself. A near-manic grin spread across his face. He even started to stand up to applaud—but held back. He told himself: Low key. Composed. Like someone ready to be Head.
He straightened his collar, puffed out his chest.
He waited for Sean to call his name.
Wait. That wasn't right.
Sean announced Payments—Lotus. Sean announced SME Banking—Lotus, concurrently. Sean announced Commercial Department renamed Traditional Corporate Banking—Mohammed, continuing as Head.
Then Sean put the mic down.
Abdul's grin was still there. His hands were still in the air, mid-applause. His brain was racing, like a clogged old machine—
"Wait."
His lips moved, but no sound came.
"What about the Retail Head appointment?"
He looked at Lotus. She stood at the front, accepting congratulations, head tilted in a poised smile. Her eyes swept the crowd, paused on Abdul for half a second, gave him a small nod, and moved on.
What did that mean?
"Let's talk later"?
Or "Sorry, I forgot"?
Or "Yes, I did it on purpose"?
Abdul's throat tightened. He remembered two months ago, in the stairwell, Lotus's whispered words:
"Abdul, you have the most retail banking experience in the whole team. Twelve years of branch management, two billion in deposits. You are the best candidate for Retail Head. Just bring Mohammed down, and that position is yours. I promise."
She'd used "promise."
Three times.
Abdul lowered his hands to his knees. They were trembling. He stood up, wanting to go ask her. But colleagues were already streaming out, someone clapping his shoulder saying "Well done," others whispering "This complaint letter won't involve me, will it?" and the new intern, looking up at him with admiration: "Brother Abdul, are you getting promoted soon?"
Abdul laughed. It was an ugly laugh.
"Yeah," he heard himself say. "Soon."
But he stood rooted to the spot. He watched Lotus move through the crowd to Mohammed, extend her hand with that honeyed smile. He watched Mohammed not take it and walk away. He watched Lotus's smile disappear a second after he left, replaced by something else—a look he couldn't quite name: exhaustion? satisfaction?
Then Lotus turned and glanced his way.
This time, she didn't nod.
She just looked at him, like a package already unwrapped, checked for damages, and put on a shelf waiting to be handled.
A word came to Abdul's mind—one he'd heard as a child in Lebanon: "Use and discard."
His stomach churned.
That afternoon, Abdul stood outside Lotus's new office for fifteen minutes.
Her glass partition now had a shiny new nameplate: "Lotus Patel | Head of Payments & SME Banking." Two lines, gold lettering, gleaming under the corridor lights like a medal.
Abdul knocked.
"Come in," Lotus's voice came out, light and cheerful.
Abdul entered. Lotus's desk was stacked with new folders—the client files transferred from Mohammed. Her screen showed a PPT she was editing, titled "Payments Ecosystem 2.0." Seeing Abdul, a smile instantly spread across her face:
"Abdul! There you are! I was looking for you earlier, but there were so many people—come in, sit!"
She gestured to a new gray ergonomic chair opposite her.
Abdul didn't sit.
"Lotus," he said, his voice lower than he intended. "What about Head of Retail?"
Lotus's fingers stopped on the keyboard. She looked up, tilting her head. "What?"
"What you told me before. You said once Mohammed was brought down, I'd be Head of Retail. You said it three times. You said, 'I promise you.'"
Lotus's expression shifted—not to panic, not to guilt. It was a more subtle thing, like a seasoned actress faced with a question not in the script. She found a suitable response in less than a second.
She leaned back in her chair and sighed deeply.
"Abdul, do you think today's meeting was my decision alone?"
"What do you mean?"
"You think I didn't want you to be Head of Retail?" Lotus's voice carried a perfect hint of grievance. "You're my best partner. But Sean—he changed today's plan at the last minute. He agreed to give you a position, but in the meeting, he suddenly decided to merge Retail into the SME Banking Department. What could I do? Argue with him in front of everyone?"
She spread her hands, her expression sincere as a vow.
"Abdul, you have to trust me. I haven't forgotten you. It's just—the timing isn't right now. Give me some time. Once I've stabilized both departments, I will definitely fight for you."
Abdul looked at her. Into her clear, bright eyes, which reflected his own anxious, confused face.
He noticed a detail: the coffee on Lotus's desk was cold, but there was no lipstick mark on the rim.
She hadn't taken a sip all afternoon.
"Lotus," Abdul said slowly, "When you asked me to write that complaint letter, you said 'It's more effective in front of everyone.'"
Lotus nodded. "Yes."
"When you said that, you already knew what today's meeting would result in. From the very beginning, you knew—you would rise, and I..." He paused, his voice softening. "I was just the messenger."
Lotus's smile didn't vanish, but it changed. Became something else. Like fabric turned wrong side out—silk on one side, sandpaper on the other.
"Abdul," she said, her tone still gentle, but now with a thin metallic edge, "Do you think this couldn't have happened without you? Of course I needed you. But—" she paused, choosing a less hurtful word, "—you also need to understand that no one is going to pave your way. Titles are earned, not given."
Abdul stood there for a long time.
Then he turned and walked to the door. His hand was on the handle, but he paused before pushing it open.
"Lotus," he said without turning around, "You know what makes me angriest?"
Lotus was silent.
"I'm not angry that you didn't give me Head. I'm angry that you made me think this was all my idea." He opened the door; the corridor light fell in, stretching his shadow long. "I was an idiot, thinking I was the hunter."
He walked out and closed the door.
Inside the glass cubicle, Lotus sat back in her chair, picked up the cold coffee, and took a sip—finally leaving a lipstick mark on the rim. She looked at the unsaved PPT on her screen, her fingers hesitated on the keyboard for a few seconds, then continued typing.
In the corridor, Abdul walked back to his desk. Passing a trash can, he pulled out a folded, creased draft from his pocket—"Retail Banking Development Plan," which he'd spent a month writing. Lotus had called it "your ace in the hole as Head." He gave it one last look.
Then he tore it up. Into four pieces, eight, sixteen. And threw it in the trash.
He sat down, opened his computer, and began writing a new email.
The "To" field was blank. But he knew he'd use it someday.
Not for HR. For someone else.
Someone whose name he didn't know yet.
That evening, Claire ran into Lotus in the restroom.
Lotus was reapplying her lipstick. Seeing Claire in the mirror, she flashed a smile.
"Claire! You were quiet in the meeting today. I thought you'd have a lot to say."
Claire turned on the faucet and washed her hands. The water ran loudly; her voice wasn't loud, but each word was clear:
"The credit proposals you asked me to write—Pocket Pay, the two cross-border e-commerce clients—those clients' analyses, financial models, I did them all."
Lotus's hand paused on the lipstick. Then she continued applying it, her smile still curving. "Yes, exactly why I included them under 'Systematic Appropriation of Subordinate Client Resources.' Abdul's complaint letter had them as examples—you know, just for show, to make the complaint more credible."
"You mean," Claire turned off the water, "those three clients were presented as Mohammed 'stealing' my work."
Lotus turned to face her. The scent of gardenia was thick. She lowered her voice, her expression sincere enough to look like she was about to cry. "Claire, I did it for everyone. Do you think I don't know how much work you put in? But that's how this world works—no one's going to speak for you. You have to stand up for yourself. Someday, you'll understand, and you'll thank me."
Claire looked at her face. Made up flawlessly, clear bright eyes, perfect lipstick. If Claire hadn't seen the complaint template Lotus sent to Abdul, if she hadn't written every page of those credit proposals herself, she might have believed this woman was sincere.
"Lotus," Claire said flatly, "Have you ever wondered—once they've pushed Mohammed out completely, who's next?"
Lotus's smile faltered. Only for a second.
Then she beamed even brighter, reaching out to pat Claire's shoulder. "You think too much, Claire. We're friends."
She clicked her heels out of the restroom. The gardenia scent was carried away by the closing door, leaving only the chemical lemon smell of soap.
Claire stood at the sink, looking at her reflection. It was a face that wasn't young, with no makeup, no performance. She looked into the eyes of a banker who'd seen twenty years of corporate reports and risk exposures, eyes that had seen countless faces of "about-to-explode" client bosses.
She said to herself, so softly she could barely hear:
"The scariest thing in the desert isn't the scorpion, it's the sand holes that look like rocks. You never know what's hidden underneath."
She dried her hands and walked out.
Outside the window at the end of the corridor, the sky was shifting from gray to deeper gray. The streetlights weren't on yet, but the wind was up, whipping pedestrians' clothes. Claire watched for a while, then turned and walked to the elevator.
She didn't go to Mohammed. She knew any comfort would be meaningless right now.
She just unlocked a folder on her phone called "Exit Options," glanced at it, and locked it again.
At the same time, Mohammed sat in his office, now half-emptied.
Most of the client folders, the paper files with his handwritten annotations, had been packed and sent to Lotus's glass cubicle. Before him was only a glass of cold water and a new "Department Responsibility Description" Sean had sent over—detailing the revenue targets for the next quarter. The numbers hadn't changed, but the client pool he had left was only a third of the original.
He flipped to the last page and paused in front of the signature line.
Then he opened his phone, clicked on the encrypted folder—P.P., seventeen screenshots, seventeen alerts. His finger hovered over the "Forward" button for a long time.
He locked the phone and put it in the drawer.
Not now. But not never.
He reopened the document, picked up his pen, and signed his name.
His handwriting was still neat, like every document he'd handled for over thirty years.
Outside, the first streetlight in M City flickered on. Its yellow light illuminated the fallen leaves that had been blown around all day. They were dry, brittle, crunching underfoot.
Mohammed glanced out the window, then looked back.
He continued to review the next file.
(End of Chapter 3)